Our Price Guarantee

At Heaven Skardu Tour, we're confident that we offer the best prices for premium travel experiences in Northern Pakistan. If you find the same tour package for less with another licensed travel agency, we'll match the price and give you an additional 10% off your booking.

Submit a Price Match

How Our Guarantee Works

Simple steps to claim your best price guarantee

1

Find a Lower Price

Find the same tour package with another licensed travel agency at a lower price than ours. The package must be identical in terms of inclusions, duration, and dates.

2

Submit Your Claim

Fill out our price match form with details of the competing offer. Include a link or screenshot showing the lower price and terms.

3

Get Your Discount

Once verified, we'll match the lower price and give you an additional 10% discount on the matched price. We'll confirm your booking at the guaranteed lowest price.

Why Choose Heaven Skardu Tour

See how we compare to other travel agencies

Features Comparison

Best Price Guarantee
24/7 Customer Support
Local Expert Guides
Flexible Cancellation
Additional 10% Discount
Direct Local Partnerships

Terms & Conditions

Important details about our price guarantee policy

Time Limit

Price match claims must be submitted within 24 hours of booking with us. The competing offer must be available at the time of your claim.

Identical Package

The competing offer must be for the exact same tour package including all inclusions, accommodation standard, meal plans, transportation, and dates.

Licensed Agencies Only

The lower price must be offered by a licensed travel agency in Pakistan. Prices from individual guides or unlicensed operators are not eligible.

Currency & Payment

All prices must be compared in the same currency (PKR or USD). The price match applies to the base tour price only, not including taxes or optional add-ons.

Exclusions

Flash sales, last-minute deals, group discounts, membership rates, and auction prices are excluded from the price guarantee.

Frequently Asked Questions

Common questions about our best price guarantee

What qualifies as a valid competing offer?

A valid competing offer must be from a licensed travel agency in Pakistan, for the exact same tour package with identical inclusions, accommodation, transportation, and dates. The offer must be publicly available and bookable at the time of your claim.

How long does it take to process a price match claim?

We typically process price match claims within 24-48 hours during business days. Once verified, we'll immediately adjust your booking price and send you a confirmation with the new amount.

Can I claim a price match after I've already paid?

Yes, if you find a lower price within 24 hours of booking with us, you can submit a claim. If approved, we'll refund the difference plus an additional 10% of the matched price to your original payment method.

What documentation do I need to provide?

You'll need to provide a clear screenshot or link showing the lower price, the travel agency name, and the complete details of the competing offer. Make sure the offer shows all inclusions and terms clearly.

Does the guarantee apply to customized packages?

Our price guarantee applies to our standard published packages. For customized itineraries, we'll review claims on a case-by-case basis if the competing offer matches your custom package exactly.

Submit Your Price Match Claim

We'll contact you within 24 hours to process your claim.